—Services
Scoped with you
From delivery to a working application.
Four kinds of help, each scoped in writing with defined deliverables. New applications need feasibility work and testing; we tell you when a task is not ready.
01
Configuration and onboarding
Help choosing a platform and hand package before you commit, then a planned setup and handover.
Typical deliverables
- Written configuration recommendation
- Site and workspace checklist
- Handover session and notes
02
Integration assistance
Connecting the platform to supported SDK interfaces, data collection, sensors, and your systems, within an agreed scope.
Typical deliverables
- Scoped integration plan
- Data-collection pipeline setup
- Documented interface connections
03
Custom development
A feasibility assessment first. If the task is viable, a documented project with milestones and acceptance criteria.
Typical deliverables
- Feasibility report
- Written scope, milestones, acceptance criteria
- Testing in your conditions
04
Ongoing engineering and support
Defined assistance after handover. New development is scoped separately, so expectations stay clear.
Typical deliverables
- Assistance hours by agreement
- Separately scoped new work
- Coordination of manufacturer warranty claims
05Who does what
Unitree builds the robot. Thetic helps you put it to work.
- Manufactures the robot; hand manufacturer varies by package
- Publishes SDK and developer documentation
- Defines manufacturer warranty terms
- Recommends a listed configuration
- Prepares your written quotation
- Coordinates ordering and logistics
- Manufacturer support channels for the hardware
- Onboarding, integration, and custom development by written scope
- Single point of contact for your project
Each engagement is defined in a written scope with its deliverables and terms. Services do not guarantee application performance; results depend on your task, software, and environment.